Fraud Protection

osb-fraudprotectionOne South Bank, A Division Of Bank Of Early, continues to provide quality services that benefit and protect our customers. Effective June 8, 2016, a new fraud monitoring service will be implemented free of charge. If suspected fraud is attempted on your debit card, a fraud analyst will contact phone numbers the customer has provided. Once contact is made, you may confirm to pay or stop transactions. However, until customer contact is made, all suspect transaction(s) will be stopped.

Please contact us at 478-254-7775 to verify or update your information if your numbers have changed. It is important that a current phone number is on file to ensure the effectiveness of our fraud prevention system. We appreciate your business and remain committed to protecting your account from fraudulent activity.

Equifax Data Breach Information

We are aware of the recently reported data security breach by Equifax, potentially involving the breach of 143 million consumers. Equifax is offering online assistance at: https://equifaxsecurity2017.com. Here, consumers can check whether their information has been potentially impacted. Additional information regarding the breach is available on the Federal Trade Commission (FTC) Consumer Information website at: consumer.ftc.gov.

Recommendations for Protecting Your Information

Various precautions can be made in order to keep your information safe and secure:

  • Request free credit reports, and immediately dispute any unauthorized accounts.
  • Closely monitor your financial account statements, and immediately dispute any unauthorized charges.
  • Enroll in free credit reporting and monitoring services.
  • Implement credit lock or freeze on your existing credit files.
  • Place fraud alerts on your debit and credit card accounts to avoid fraudulent charges.
  • Monitor potential credit activity in the names of your children.
  • Be on guard for potential phishing emails. Do not open email messages or attachments from unknown senders and do not click on any unknown links. Never provide sensitive information via email. Fraudsters frequently send coercive or misleading emails that threaten account suspension or other action if sensitive information is not provided.
  • Always check the accuracy of email addresses to confirm the sender is legitimate. Do not respond to email from spoofed email addresses (i.e., email addresses that appear correct, but make minor changes in the domain name, such as changing the letter O to the number zero).
  • Remember that your financial institution will not ask you to verify account information via email.